Your Privacy

GetDefensive.com
Operated by CyberActive, Inc.
8034 Garden Grove Blvd., Ste. C
Garden Grove, CA 92844

Last Updated: September 1, 2026

CyberActive, Inc., doing business as GetDefensive.com ("Get Defensive," "GD," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information of our students, customers, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit GetDefensive.com, create an account, register for or participate in a course, contact customer support, or otherwise interact with our websites, applications, courses, products, or services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to any individual who accesses or uses our Services.

Please read this Privacy Policy carefully.

1. Information We Collect

The information we collect depends on how you interact with Get Defensive, the course in which you enroll, and applicable state or regulatory requirements.

Information You Provide to Us

We may collect personal information that you provide directly to us, including:

• Name;
• Mailing or residential address;
• Email address;
• Telephone number;
• Date of birth;
• Username and account credentials;
• Driver's license or state identification information;
• Traffic citation or ticket information;
• Court information;
• Course enrollment information;
• Course responses and examination results;
• Identity-verification or security-question information;
• Certificate information;
• Communications with customer support;
• Billing information; and
• Other information you voluntarily provide to us.

Certain state-approved courses may require additional information to verify your identity, determine your eligibility, comply with regulatory requirements, or report course completion.

We will seek to collect only information reasonably necessary to provide our Services or satisfy applicable legal and regulatory requirements.

Payment Information

When you make a purchase, payment information may be collected and processed by us or by third-party payment processors that assist us in completing transactions.

Depending on the payment method and processor used, this information may include your name, billing address, credit or debit card information, transaction information, and other information necessary to process your payment.

Where payment information is processed directly by a third-party payment processor, that processor's privacy and security practices may also apply.

Course and Educational Information

When you participate in a Get Defensive course, we may collect information about your participation, including:

• Course enrollment date;
• Course progress;
• Time spent in required instructional material;
• Chapter and lesson completion;
• Quiz and examination results;
• Security and identity-validation responses;
• Course completion date;
• Certificate information; and
• Other records required by the applicable court, state agency, licensing authority, or regulatory body.

We may be required by law or regulation to maintain some of these records for a specified period.

2. Information Collected Automatically

When you use our website or online courses, certain information may be collected automatically.

This may include:

• Internet Protocol (IP) address;
• Browser type;
• Device type;
• Operating system;
• Device identifiers;
• Approximate geographic location derived from an IP address;
• Pages viewed;
• Links or buttons clicked;
• Date and time of access;
• Referring website;
• Course-session information;
• Login activity;
• Website and application interactions;
• Error and diagnostic information; and
• Other technical and usage information.

We may use cookies, pixels, log files, analytics technologies, or similar technologies to collect this information.

3. Cookies and Similar Technologies

Get Defensive may use cookies and similar technologies to operate and improve our website and Services.

Cookies may be used to:

• Keep you signed into your account;
• Remember your preferences;
• Maintain course sessions and progress;
• Provide security and prevent fraud;
• Understand how visitors use our website;
• Diagnose technical problems;
• Measure website performance;
• Improve our Services; and
• Measure the effectiveness of advertising or marketing, where applicable.

Some cookies are necessary for our Services to function properly.

Other cookies or tracking technologies may be provided by third-party analytics, advertising, or technology providers.

You may be able to manage cookies through your browser settings or other privacy controls made available on our website. Blocking certain cookies may cause portions of our website or courses to function incorrectly.

Where required by applicable law, we will provide additional choices regarding cookies or tracking technologies.

4. Information We Receive From Other Sources

We may receive information about you from other sources when necessary to provide our Services or comply with applicable requirements.

Depending on the course, these sources may include:

• Courts;
• State agencies;
• Licensing authorities;
• Government databases;
• Regulatory agencies;
• Business or referral partners;
• Payment processors;
• Certificate or fulfillment providers;
• Analytics providers; and
• Other service providers.

For example, information may be used to confirm your identity, determine eligibility, verify registration information, process a payment, generate a Certificate of Completion, or satisfy regulatory reporting requirements.

5. How We Use Personal Information

We may use personal information to:

• Create and maintain your account;
• Register you for a course;
• Provide course materials and educational Services;
• Track and maintain course progress;
• Administer quizzes and examinations;
• Verify your identity;
• Satisfy course-security requirements;
• Determine course eligibility where applicable;
• Process payments and transactions;
• Provide customer support;
• Communicate with you about your account or course;
• Generate and deliver Certificates of Completion;
• Report course enrollment or completion when required;
• Provide information to courts, government agencies, licensing authorities, or regulatory bodies when required or authorized;
• Maintain records required by law or regulation;
• Prevent fraud, cheating, unauthorized account access, or misuse of our Services;
• Protect the security and integrity of our websites, courses, and systems;
• Troubleshoot technical issues;
• Analyze website and course performance;
• Improve our courses, websites, products, and Services;
• Send information about our products or services where permitted by law;
• Comply with legal obligations;
• Respond to lawful requests from government authorities;
• Enforce our Terms of Use and other agreements;
• Establish, exercise, or defend legal claims; and
• Protect the rights, safety, property, and security of CyberActive, Inc., our students, our employees, and others.

We may also use aggregated or de-identified information for research, analytics, business planning, course improvement, and other lawful purposes.

6. How We Disclose Personal Information

We do not disclose personal information indiscriminately. We may disclose information when reasonably necessary to operate our business, provide our Services, or comply with legal and regulatory obligations.

Personal information may be disclosed to the following categories of recipients:

Service Providers

We may use third-party companies to perform services on our behalf, including:

• Website and application hosting;
• Cloud storage;
• Database management;
• Payment processing;
• Email and communications;
• Customer support;
• Security and fraud prevention;
• Analytics;
• Course technology;
• Certificate processing or delivery; and
• Other technology and business operations.

These providers may access personal information as necessary to perform services on our behalf.

Courts and Government Authorities

For court-approved, state-approved, or otherwise regulated courses, we may disclose information to:

• Courts;
• Departments of motor vehicles;
• Driver licensing agencies;
• State regulatory agencies;
• Law enforcement agencies;
• Licensing authorities; and
• Other governmental entities.

Information disclosed may include enrollment information, identifying information, course completion information, examination results, certificate information, or other information required by law or applicable course regulations.

Legal and Compliance Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or regulation;
• Respond to a subpoena, court order, warrant, or other lawful process;
• Cooperate with a regulatory or governmental investigation;
• Detect or prevent fraud or illegal activity;
• Protect our legal rights;
• Protect the safety or security of our users or Services; or
• Establish, exercise, or defend legal claims.

Business Transactions

If CyberActive, Inc. is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

At Your Direction

We may disclose information when you request, authorize, or direct us to do so.

7. Advertising and Analytics

We may use analytics technologies to understand how visitors interact with GetDefensive.com and to improve our Services.

Depending on the technologies used on our website, certain analytics or advertising providers may receive information such as:

• IP address;
• Device information;
• Browser information;
• Website interactions;
• Pages visited;
• Advertising interactions; and
• Other online activity information.

Where required by applicable privacy law, you may have the right to opt out of certain uses of your personal information for targeted advertising, cross-context behavioral advertising, sale, or sharing.

We will provide legally required opt-out mechanisms where applicable.

8. Email and Marketing Communications

We may use your contact information to send transactional and service-related communications concerning your course, account, purchase, certificate, regulatory requirements, or customer-support requests.

We may also send promotional communications about our products or services where permitted by applicable law.

You may unsubscribe from promotional emails by following the unsubscribe instructions contained in those messages.

Even if you unsubscribe from promotional communications, we may continue sending non-promotional communications necessary to administer your account, course, transaction, or legal obligations.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include encryption, access controls, secure systems, authentication procedures, employee access restrictions, monitoring, and other security measures appropriate to the nature of the information.

Sensitive information transmitted through our websites is protected using appropriate encryption technologies.

Access to personal information is limited to personnel and service providers who require access to perform legitimate business functions.

However, no method of transmitting information over the Internet and no method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

If you believe your Get Defensive account or personal information has been compromised, please contact us promptly.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The length of time information is retained may depend on:

• The type of information;
• The course in which you enrolled;
• Regulatory recordkeeping requirements;
• Court or government requirements;
• Our ongoing relationship with you;
• Fraud-prevention and security needs;
• Accounting and tax requirements;
• The need to resolve disputes; and
• The need to establish, exercise, or defend legal claims.

Certain course and student records may be retained for periods specifically required by state law or regulatory agencies.

When information is no longer reasonably necessary, we may delete, anonymize, or de-identify it, subject to applicable legal requirements.

11. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you;
• Request information regarding how we collect, use, or disclose your personal information;
• Request correction of inaccurate personal information;
• Request deletion of certain personal information;
• Obtain a portable copy of certain personal information;
• Opt out of certain targeted advertising;
• Opt out of certain sales or sharing of personal information;
• Withdraw consent where processing is based upon consent;
• Appeal certain decisions concerning privacy requests; and
• Exercise your privacy rights without unlawful discrimination.

These rights are not absolute.

For example, we may be required to retain course records even after receiving a deletion request because state law, court requirements, licensing requirements, or regulatory obligations require us to maintain those records.

We may take reasonable steps to verify your identity before fulfilling a privacy request.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").

Subject to applicable exceptions, California residents may have the right to:

Right to Know and Access

You may request information regarding the personal information we have collected about you, including:

• Categories of personal information collected;
• Categories of sources from which personal information was collected;
• Business or commercial purposes for collecting, using, selling, or sharing personal information;
• Categories of third parties to whom information has been disclosed;
• Categories of personal information sold or shared, if applicable; and
• Specific pieces of personal information we maintain about you.

Right to Correct

You may request that we correct inaccurate personal information we maintain about you.

Right to Delete

You may request deletion of certain personal information we maintain about you.

We may retain information where permitted or required by law, including when information is necessary to complete a transaction, provide requested Services, maintain required educational or regulatory records, prevent fraud, maintain security, comply with legal obligations, or establish or defend legal claims.

Right to Opt Out of Sale or Sharing

California residents may have the right to opt out of the sale or sharing of personal information as those terms are defined by California law.

If Get Defensive engages in activities that constitute a "sale" or "sharing" under the CCPA, we will provide the legally required method for submitting an opt-out request.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses or disclosures of sensitive personal information.

Some uses of sensitive personal information may be permitted without providing this right, including uses reasonably necessary to provide requested Services or comply with legal and regulatory obligations.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights provided by California law.

13. Privacy Rights in Other U.S. States

Residents of certain other U.S. states may have privacy rights under their state's privacy laws.

Depending upon your state of residence and applicable law, these rights may include:

• Access;
• Correction;
• Deletion;
• Data portability;
• Opt-out of targeted advertising;
• Opt-out of certain sales of personal information;
• Opt-out of certain profiling activities; and
• Appeal of a decision regarding a privacy request.

We will process valid privacy requests in accordance with applicable law.

14. Exercising Your Privacy Rights

To exercise an applicable privacy right, you may contact us at:

Email: info@getdefensive.com

Mail:
GetDefensive.com
CyberActive, Inc.
8034 Garden Grove Blvd., Ste. C
Garden Grove, CA 92844

Please provide sufficient information for us to understand your request.

We may need to verify your identity before completing certain requests. Verification may require us to confirm information associated with your account.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require documentation demonstrating the agent's authority and may require you to verify your identity directly with us.

We will respond to verified privacy requests within the time required by applicable law.

15. Do Not Track and Privacy Preference Signals

Some web browsers and devices provide "Do Not Track" or other privacy preference signals.

Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control, in accordance with applicable requirements.

Because standards and legal requirements concerning these signals may evolve, our practices may change as technology and applicable law develop.

16. Children's Privacy

Our Services are not intended to knowingly collect personal information from children except when necessary to provide an age-appropriate driver education or traffic safety service permitted by law.

Certain driver education programs may be available to minors.

When a minor is eligible to enroll in a course, we may collect information reasonably necessary to administer the course and satisfy applicable state, licensing, parental-consent, identity-verification, and regulatory requirements.

Where parental or guardian consent is required by applicable law, we will obtain or require such consent as appropriate.

We do not knowingly use personal information collected from minors in a manner prohibited by applicable law.

17. Sensitive Personal Information

Certain courses may require information considered sensitive personal information under applicable privacy laws, such as:

• Driver's license or state identification numbers;
• Account login credentials;
• Date of birth;
• Financial information;
• Identity-verification information; or
• Other government-issued identifiers.

We use sensitive personal information only as reasonably necessary to provide our Services, verify identity, maintain account security, process transactions, comply with regulatory requirements, prevent fraud, and perform other purposes permitted by applicable law.

We do not use sensitive personal information for purposes unrelated to providing our Services unless permitted by law or with appropriate consent.

18. Third-Party Websites and Services

Our Services may contain links to third-party websites or integrate with third-party services.

This Privacy Policy applies to Get Defensive and CyberActive, Inc. It does not necessarily apply to websites or services operated independently by third parties.

We encourage you to review the privacy policies of third-party websites or services before providing personal information to them.

We are not responsible for the privacy practices of independently operated third-party websites or services.

19. De-Identified and Aggregated Information

We may create aggregated or de-identified information from personal information.

Information is considered de-identified when it cannot reasonably be linked to an identifiable individual.

We may use aggregated or de-identified information for purposes such as analytics, research, product development, course improvement, reporting, and business planning.

Where required by law, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, technology, or applicable laws and regulations.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of the policy.

If we make material changes, we may provide additional notice as required by applicable law.

We encourage you to review this Privacy Policy periodically.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to submit a privacy request, please contact:

GetDefensive.com
CyberActive, Inc.
8034 Garden Grove Blvd., Ste. C
Garden Grove, CA 92844

Email: info@getdefensive.com